Privacy Policy

Last updated: September 2026

Brandvisor ("Brandvisor", "we", "us", or "our") provides AI-powered tools designed to help content creators understand their TikTok performance and improve their content strategy.

This Privacy Policy explains what information we collect, how we use it, how we store and protect it, and the choices available to users when they connect their TikTok account to Brandvisor.

1. Information We Collect

Information received from TikTok

When you choose to connect your TikTok account to Brandvisor, we may receive information through the TikTok API according to the permissions you explicitly grant.

Depending on the permissions granted, this information may include:

Brandvisor only requests TikTok permissions that are necessary to provide its features.

Account and service information

We may also collect information that you voluntarily provide while using Brandvisor, such as your content niche, creator goals, preferences and information provided during onboarding.

We may collect basic technical information necessary to operate, secure and improve the service, such as device, browser, IP address and application usage information.

2. How We Use Information

We use collected information to:

TikTok data is used only for functionality that users request or authorize.

3. TikTok Permissions

Connecting a TikTok account is optional.

Brandvisor may request TikTok API permissions such as user.info.basic, user.info.profile, user.info.stats, and video.list, depending on the features available to the user.

These permissions allow Brandvisor to retrieve authorized profile information, account statistics and public video information for analysis.

Users authorize these permissions through TikTok's authorization interface and may revoke Brandvisor's access through TikTok.

4. AI Processing

Brandvisor may process account information, content information and performance data using artificial intelligence systems in order to generate analyses, recommendations, content ideas and other creator tools.

Where third-party service providers are used to perform this processing, only information reasonably necessary to provide the relevant functionality is shared with those providers.

We do not sell TikTok user data to AI providers or use TikTok data for advertising purposes.

5. Data Sharing

We do not sell or rent users' personal information.

Information may be processed by service providers that help us operate Brandvisor, such as hosting, database, analytics or artificial intelligence infrastructure providers.

These providers receive information only where reasonably necessary to provide their services to Brandvisor and are expected to process it in accordance with applicable data protection requirements.

We may also disclose information where required by law or where reasonably necessary to protect the security, rights or integrity of Brandvisor and its users.

6. Data Storage and Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure or destruction.

TikTok access and refresh tokens are treated as sensitive authentication information and are stored server-side rather than exposed publicly to users.

No method of electronic storage or transmission is completely secure, and therefore absolute security cannot be guaranteed.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide Brandvisor, comply with applicable legal obligations, resolve disputes and maintain the security of the service.

When information is no longer required for these purposes, it may be deleted or anonymized.

8. Disconnecting TikTok

Users may revoke Brandvisor's access to their TikTok account through TikTok's account settings.

Revoking access prevents Brandvisor from making new authorized requests to TikTok on the user's behalf, although information previously stored by Brandvisor may remain until it is deleted in accordance with this Privacy Policy.

9. Data Deletion

Users may request deletion of their Brandvisor account and associated personal information.

To request deletion, contact us at:

contact@brandvisor.ai

Please include enough information for us to identify the relevant Brandvisor account.

Following a valid deletion request, we will delete or anonymize the personal information associated with the account unless retention is required by applicable law or necessary for legitimate security or legal purposes.

10. User Rights

Depending on your location, you may have rights regarding your personal information, including rights to:

To exercise applicable rights, contact us using the contact information below.

11. Children's Privacy

Brandvisor is not intended for children below the minimum age permitted to use the service under applicable law.

We do not knowingly collect personal information from children where doing so would violate applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our services, practices or legal obligations change.

When we make changes, we will update the "Last updated" date displayed at the top of this page.

13. Contact

For questions about this Privacy Policy, TikTok data used by Brandvisor, or requests relating to your personal information, contact:

Brandvisor
Email: contact@brandvisor.ai
Website: brandvisor.ai